Terms of Service

1. Acceptance of Terms

By accessing or using the Prime Forex website (primeforex.in) or any of our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services. These terms are governed by the laws of India.

2. About Prime Forex

Prime Forex is an RBI Authorized Full-Fledged Money Changer (FFMC) licensed to deal in foreign exchange in India. All transactions are conducted in compliance with the Foreign Exchange Management Act, 1999 (FEMA) and Reserve Bank of India guidelines.

3. Services

We offer the following services subject to applicable RBI/FEMA limits and regulations:

• Purchase and sale of foreign currency notes and traveller\u2019s cheques
• Outward remittances under the Liberalised Remittance Scheme (LRS)
• Forex cards and travel currency solutions
• Airport forex services

4. Exchange Rates

Exchange rates displayed on our website are indicative and subject to change without notice based on market conditions. The final rate applicable to your transaction will be confirmed at the time of booking. Rates are quoted in Indian Rupees (INR) per unit of foreign currency.

5. KYC and Regulatory Compliance

All customers are required to complete Know Your Customer (KYC) verification before transacting. Valid government-issued identity and address proof documents are mandatory. We reserve the right to refuse service if KYC requirements are not met or if a transaction appears suspicious under our AML policy.

6. Transaction Limits

Transactions are subject to limits prescribed by the Reserve Bank of India under FEMA. The current LRS limit for outward remittances is USD 250,000 per financial year per individual. Cash transactions above Rs. 50,000 require PAN card details as per Income Tax regulations.

7. Cancellation and Refund Policy

Cancellation of a confirmed forex booking is subject to the prevailing buy-back rate at the time of cancellation. Service charges and GST paid are non-refundable. Refunds, where applicable, will be processed within 3\u20135 business days to the original payment method.

8. Limitation of Liability

Prime Forex shall not be liable for any loss arising from exchange rate fluctuations, delays caused by regulatory requirements, force majeure events, or errors in information provided by the customer. Our liability in any event shall not exceed the value of the transaction in question.

9. Website Use

The content on this website is for informational purposes only. You may not reproduce, distribute, or use any content without our prior written consent. We reserve the right to modify or discontinue any part of the website without notice.

10. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

11. Contact

For any queries regarding these Terms, contact us at:
Prime Forex
Email: [email protected]
Phone: +91 844 8444 717